Redefining Talent: Insights from the Global C-suite Study – The CHRO perspective

The nature of work is changing and demand for digital expertise is soaring, while other skills are becoming defunct. So how can CHROs chart a path through the turbulence and help their fellow executives understand the impact on the workforce? And how can CHROs maintain an edge as the talent landscape is redefined?


In the first installment of its latest C-suite Study, IBM Institute for Business Value interviewed 5,247 business leaders to find out what they believe the future holds and how they’re positioning their organizations to prosper in the “age of disruption.” This report probes more deeply into the views of the 601 CHROs who contributed to the research.


The study reveals that the most perceptive CHROs are treating present and potential employees like customers. They’re also capitalizing on emerging technologies to improve the employee experience, building a flexible skills base, drawing on analytics to predict future workforce trends and creating a social dialogue with employees to manage change more effectively.

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