Online fraud benchmark report – South East Asia

Fraud management is an essential component of running an eCommerce business because it is intrinsically connected to a merchant’s bottom line. To understand what merchants in Southeast Asia (SEA) are concerned with in fraud management, CyberSource commissioned an inaugural online payment fraud survey for this region in which a total of 152 merchants took part.  This report is part of CyberSource’s ongoing efforts to educate merchants in understanding the key aspects of payment fraud management as both business and fraud risks evolve.


The report summarises merchant responses in three sections:


- SEA online fraud benchmarks with country analysis

- Strategic challenges and priorities for fraud management

- Overview of mobile commerce and mobile fraud risks


DISCLAIMER: Case studies, statistics, research and recommendations are provided "AS IS" and intended for informational purposes only and should not be relied upon for operational, marketing, legal, technical, tax, financial or other advice. CyberSource is not responsible for your use of the information contained herein (including errors, omissions, inaccuracy or non-timeliness of any kind) or any assumptions or conclusions you might draw from its use. CyberSource makes no warranty, express or implied, and explicitly disclaims the warranties of merchantability and fitness for a particular purpose, any warranty of non-infringement of any third party's intellectual property rights.

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