AmBank, part of the AmBank Group - one of Malaysia's leading financial services group, provides retail and wholesale banking services through a network of more than 175 branches and electronic banking centres, a 24-hour contact center and digital banking channels.
To support its strategy of becoming the fourth largest bank in Malaysia, AmBank is working hard to grow its asset and customer base, while maintaining strong profit margins. As part of this drive, the bank has focused on enhancing the wholesale banking experience—optimizing systems and processes to unlock new efficiencies and support excellent customer service.
This case study details AmBank's FusionBanking solution.
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