Retail Tech Innovation

Yoma Strategic Holdings Ltd. (Yoma Strategic) and METRO GROUP Wholesale & Food Specialist Company (METRO) recently formed a new joint venture to...
Asia’s online fashion retailer ZALORA recently inaugurated its new Regional e-Fulfillment Hub in Selangor, Malaysia.
After making inroads into the nascent e-commerce market in the Philippines, Lazada is taking its online retail strategy to the next level. The five-...
How do you ensure that Taobao orders shipped from China reached their recipients in Hong Kong? For express delivery services company, Royale...
Retailers must ensure that their e-commerce shopfronts stay up and that their customer data remains safe if they are to safeguard their businesses...
e-Commerce may be receiving all the sexy news in the market but the reality is that without proper infrastructure and logistics, e-Commerce cannot...
Despite the challenges including fulfillment, logistics and cross-border, e-Commerce remains a real and viable business opportunity for big and small...
Lack of measures to optimize e-commerce conversion rates costs merchants US$168 billion per year. An inflexible payments solutions contributes to...

EXPERT OPINION

By Leslie Choo, vice president & GM, Asia, ACI Worldwide
By Alison Kennedy, Managing Director, ASEAN, Accenture Strategy

KNOWLEDGE CENTRAL

In order to explore how Australia’s retailers are responding to the customer experience challenge, Frost and Sullivan surveyed 100 retailers that are...
Recent studies have found a gap between consumer expectations and the omnichannel experiences that retailers and brands deliver. Here are 5...
Physical stores must have clear visibility across their in-store and online systems — whether it’s on inventory, orders or customer data — and...
Pokémon Go has recently been launched in other key Asian countries and is having a positive impact on local brands and retailers.
By deploying Ruckus Smart Positioning Technology (SPoT), Zalora was able to gather real-time analytics such as footfall, dwell time and heat maps...
With over 30 retail branches in Hong Kong and Macau, L'Occitane sees the need to strengthen local network connectivity to support communications and...
As a retailer committed to meeting the evolving needs of its customers and wider industry trends, Tesco Lotus has turned its attention to deploying...
An early adopter of e-commerce, New Zealand's HealthPost grew substantially and now employs more than 60 people, sending products around the world....