1 in 3 digital transformation initiatives pays off

Nine in every 10 (89%) of business leaders say their organizations are undertaking digital transformation initiatives leveraging digital technologies such as artificial intelligence (AI) and the Internet of Things (IoT).

According to Fujitsu’s Global Digital Transformation Survey which covered 1,614 business leaders across 15 countries, 34% of such initiatives had already delivered positive outcomes.

The survey also found that having talented staff with the right skills (19%) and strong leadership (18%), as well as the establishment of organizations that can respond to the speed of change of digital transformations (17%) are important factors for successful digital transformations.

It is also necessary that co-creation be performed with technology partners which have the capability of digital technology.

To deliver positive outcomes from digital transformation initiatives, it is necessary to acquire people with those capabilities, or to foster the development of such talent.

The Top 3 outcomes of digital transformation were increase in revenue (46%), improvement of customer relationships (44%), and strengthening competitiveness of products (36%), confirming the contribution of digital transformations to business growth.

Business leaders have high expectations regarding AI, with 77% of them viewing AI as an opportunity. Most of them also agree that AI will enhance the capabilities of people in the future.

They also said  the most important capabilities that people need to strengthen in the digital era are professional knowledge of digital technologies (18%) and creativity and imagination (17%) among other necessary capabilities.

The results also indicate that, to successfully implement digital transformation initiatives, it is important to foster the development of digital talent, or acquire such talent.