White Papers & Case Studies
White Paper by Topic
There is growing interest in cloud but little substance outside of the general benefits the technology brings to the business. This CommScope whitepaper assesses the impact of cloud computing on existing data centers. Specifically how cloud computing will affect IT's ability to deliver on the requirements of scalability, flexibility, agility and adaptability. The paper focuses on how the new architecture impacts the underlying infrastructure on which most data centers are built upon.
One key area where enterprises are looking to cut expenses is travel costs. By having people collaborate remotely in real-time, enterprises can trim travel budgets while improving workforce productivity.
White Paper by Topic
According to Gartner, the right enterprise software solution will help companies achieve cost reductions, enable the proper alignment of IT with business, as well as meet business goals. This paper discusses the result of a recent Gartner survey looking at how companies are using enterprise-class software to do business.
IT managers with AIX and/or i5/OS environments must find ways to eliminate the adverse impact of downtime and accidental data loss. This paper provides a basic understanding of the costs of unplanned downtime, the building blocks of an IT continuity plan, an overview of AIX and i5/OS data protection and recovery technologies, and more.
White Paper by Topic
This short study examines the views of companies who have identified a need to improve business agility and decision-making processes by giving more users access to business intelligence tools.
In this study, Forrester researches and analyzes requirements and specific use cases for one type of controlled and managed self-service BI application.
White Paper by Topic
Progress Software has possessed an impressive suite of product capabilities for many years, from the original OpenEdge database that was for so long the core of the company through acquisitions that added messaging (Sonic), enterprise/SOA support (Actional), business event processing (Apama) and more. At the same time, Progress was noted for its client approach, which was above all ‘helpful.'
This paper is part of a series that highlights technologies related to best practices in Enterprise Risk Management. The first paper in the series, Best Practices in Data Management: Meeting the goal of an enterprise risk management platform, highlighted the importance of data management in achieving the goals of an enterprise risk framework. Reporting is another important and equally crucial component of this framework.
White Paper by Topic
To improve the productivity and effectiveness of business analysts, organizations should continue to expand the breadth and depth of their data warehouses, which will reduce the number of data sources that analysts need to access directly. They should also equip analysts with better analytical tools that operate the way they do.
The transformation of the industry from “deliver and bill” to a service orientation will require new levels of awareness and response to real-time operations. By monitoring, analyzing and acting on business events as they happen, the industry can face the demands of a market that’s expecting much more, an industry where competitive advantage will come from “in-the-moment response.”
Knowledge Central
Knowledge Central
When Sri Lanka's Department of Education wanted to update its certificate printing process and hardware, security was at the top of its requirements. The aim is to eliminate fraudulent examination certificate results. The solution provided needed to be easy-to-use, compatible with the existing information in the DOE database and have the ability to create certificates bilingual in English and Sinhalese. This case study explains why the DOE selected the Lexmark Ultra Violet (UV) Secure Print solution.
CIMB Group aspires to advance by focusing on its core themes of regionalization, optimization and innovation. In its rapid expansion, CIMB faced a significant challenge in the effort, time and cost associated with managing ever-growing business performance demands.
The Census and Statistics Department (C&SD) of the Hong Kong Special Administrative Region (HKSAR) government aims to provide high-quality statistical services to facilitate policymaking and research within the government and in the community.
Serving close to 9 million people, Taiwan's Bureau of Labor Insurance plays an important role in social insurance ad social security in Taiwan, and aggressively integrates government and public resources to create a winning environment for Taiwan’s labor force, industry, and the government. This case study looks at how the BLI revamped its IT infrasrtucture to support growth.
When Bharti Airtel, India's largest mobile operator, discovered a manually-operated outbound calling infrastructure was limiting its ability to ensure better customer experience, the company turned to Genesys to implement a solution that integrates marketing, customer service and collection ensuring that the various departments do not overwhelm the engagement experience for customers.
