Driving Information Technology (IT) in the healthcare setting has been a priority for many large healthcare organizations, partly due to IT’s capability as a powerful transformational tool for not only monitoring patient safety and satisfaction in the care delivery settings, but also in helping organizations rapidly achieve Operational Efficiency.

An effective follower is both a critical and independent thinker. Characterized by mindfulness and a willingness to act, effective followers are capable of self-management. They are willing to accept responsibility, serve the needs of the organization, challenge authority, participate in change, and even leave the organization when necessary.

Management experts and authorities on organizational behavior agree that the best ways to deal with an inept, absent or micromanaging supervisor are to communicate negotiate and learn by negative example.

Jim Collins, author of a book on fostering great leaders in organizations worldwide, highlights several qualities a “great leader” must possess in order to steer his organization towards the direction of growth and success.

This SAS-sponsored IDC white paper examines why organizations of all sizes and in all industries are turning to business analytics solutions to automate or support decision making. Based on user surveys and ongoing IDC coverage of the business analytics market, the report highlights how you can successfully deploy business analytics throughout your organization; retain customers, uncover cost-cutting opportunities and address compliance issues; use business analytics to give decision makers at every level quick access to accurate information; and ensure data quality and efficient data management within your organization.

As Hong Kong eases back into recovery mode, businessmen become wary of the fragility of the economic situation and are placing concerted efforts to look for sustainable business growth.

Better understanding of caller behavior helped DHL Japan's Mariko Kimura form a strategy to turn a poorly-performing call center around

Communication and understanding of different work styles are critical as Dairy Farm's group CIO and supply chain director Gerhard Roux has noted in his transition from South Africa to Asia.