There are a number of unique issues and approaches to scorecarding in the public sector. In this white paper, Brett Knowles, one of North America’s leading authorities on the Balanced Scorecard, discusses some of the unique public sector issues and proven solutions.

IT hosting enables hardware, software and support to be provided as a service. Enterprises are drawn to this managed services model because of its cost benefits derived from CAPEX-free deployment and significantly lower operating costs.

Hills Adventist College wanted a faster more cost-effective approach to gain visibility into the status of client devices, automate key IT processes and mitigate the risks associated with security and compliance. This paper discusses the approach the College took to identify the right solution, the implementation and integration process, and the benefits the college has been reaping since.

This whitepaper will help organizations identify performance gaps and how to optimize business performance and stay ahead of the competition. The first step is to confront the gap between strategy and execution.

The CIO's deep understanding of IT provides guidance to management as how IT can help the business innovate. His secondary role is to guide the implementation process and make sure IT executes on the vision. Gan Boon San, President, Sun Microsystems Asia South, shares his views on how companies can use IT to be innovate.

Brad Blake, IT director at Boston Medical Center (BMC) grew a log management tool, purchased to manage misbehaving ports, into the eyes and ears of his network. He achieved this feat by pairing the log management tool -- which cost about $150,000 but saves the company $100,000 per year -- with the hospital's intrusion prevention system (IPS).

Given the prevailing global financial crisis, what is the impact to Hong Kong's IT industry? Sunny Lee, President of the Hong Kong Computer Society, shares his views on the local IT industry comparing the challenges of 2008 and those of 2009.

Two-thirds of CIOs and IT executives believe that having a strong personal brand is 'very important' to the IT department of their organization, the latest research from CIO UK and Harvey Nash revealed.