The Association of Information Security Professionals has opened a training program to build a competent pool of cybersecurity professionals.
There are many methods for improving the customer experience, some complex and costly, others relatively simple and inexpensive. But how do you know what's right for your organization, and where should you start? We've compiled this list of customer experience initiatives any company can implement to start improving the customer experience today.
The Institute of Technical Education (ITE) and IBM Singapore Pte Ltd signed an MOU that sees the provision of IBM software, product training and certifications, and industry attachment opportunities to ITE.
Companies who didn’t take preparatory measures during the recession may find themselves scrambling for human resources come the time of recovery, because their employees may splinter apart and lead to mass attrition in their organization.
Bell needed easy access to its customer data and software to help analyze that data – without requiring extensive employee training or support from a dedicated IT team. When the company put the call out for a solution, its partner, Amdocs, came forward and recommended one of its own strategic partners: SAS.
In the face of the global financial crisis, the software certification and training market in Asia Pacific suffers a considerable blow, making it hard for these institutions to sustain themselves.
The Republic of Singapore Navy (RSN) has awarded a contract, worth an estimated S$20m, to ST Engineering to provide education cum training services and a training ship to the RSN. In addition, ST Engineering will provide RSN with the use of a vessel for navigation and seamanship training at sea. The three-year contract commences immediately with an option for another three years thereafter.
Local expertise in providing high value-added services such as design of testing protocols and manufacturing processes positions Hong Kong as a potential hub for testing and certification, the Deputy Commissioner for Innovation and Technology, Andrew Lai,
The Singapore Polytechnic (SP) has been appointed by the Singapore Workforce Development Agency (WDA) and the Infocomm Development Authority of Singapore (IDA) as a Continuing Education Training (CET) Center for the Infocomm Sector.
The Office of the Government Chief Information Officer in Hong Kong has recently launched a year-long training program to build security awareness among government employees.
Knowledge Central Multiple
Knowledge Central
The Association of Information Security Professionals has opened a training program to build a competent pool of cybersecurity professionals.
There are many methods for improving the customer experience, some complex and costly, others relatively simple and inexpensive. But how do you know what's right for your organization, and where should you start? We've compiled this list of customer experience initiatives any company can implement to start improving the customer experience today.
Set realistic goals and enforce them recommends Gartner
Rising demand for medical care are overwhelming health services and governments resulting in more time being spent on managing than treating. Critical to easing this new management burden is the creation of systems that facilitate information exchange. This paper looks at the development of electronic personal health records and the challenges it poses to all members of the ecosystem.
When Sri Lanka's Department of Education wanted to update its certificate printing process and hardware, security was at the top of its requirements. The aim is to eliminate fraudulent examination certificate results. The solution provided needed to be easy-to-use, compatible with the existing information in the DOE database and have the ability to create certificates bilingual in English and Sinhalese. This case study explains why the DOE selected the Lexmark Ultra Violet (UV) Secure Print solution.
CIMB Group aspires to advance by focusing on its core themes of regionalization, optimization and innovation. In its rapid expansion, CIMB faced a significant challenge in the effort, time and cost associated with managing ever-growing business performance demands.
