The SaaS market in Japan has surpassed US$1 billion revenues in 2009, overtaking all of Asia combined, and is poised to still grow at a CAGR of 24% from 2009 to 2013 as adoption across all industries increases, the latest report from Springboard Research suggested.
The Maryland Hospital Association (MHA), an organization that advocates for hospitals, health systems, communities and patients before legislative and regulatory bodies, has launched their new website on iAPPS Content Manager and iAPPS Analytics.
Cloud computing, business analytics and social technologies are some of the common threads that have emerged from analysts’ predictions on strategic technologies for 2010.
Implementing SaaS CRM comes with its share of challenges. Expert Bill Band discusses a few best practices organizations can utilize in this tip.
Cloud computing, probably one of the most hyped-up technologies for 2010, is going to emerge as a hybrid technology, with users utilizing various flavors of the implementation to suit their unique business needs.
Traditional software applications are slowly beginning to yield ground to SaaS applications, with 32% of SaaS adopters replacing an on-premise application, says the latest bulletin “Software-as-a-Service in India 2009/2010” from Springboard Research.
The US Government's leap into the SaaS bandwagon will signal to other government bodies in other countries that the pay as you go model works just as well for public sector organizations as it does for businesses in the private sector.
At least 32% of Indian companies have adopted SaaS to replace their on-premise traditional software applications, according to a report from Springboard Research.
The year 2010 will be a pivotal year for EHR (electronic health records) adoption, signaling the need for HER vendors to ramp up their offerings or completely fade into oblivion, a report from consulting firm Ovum said.
EHR vendors that are unable to capture a sizeable share of the market this year will be pushed out of an already competitive market. This is according to an Ovum report entitled “2010 Trends to Watch: Healthcare Technology”, which highlights global government initiatives on EHRs as well as the overall economic and consumer drivers that are driving healthcare providers to adopt IT.
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Knowledge Central
SAP AG recently announced the SAP BusinessObjects BI OnDemand solution. Targeted at casual BI users currently underserved by products on the market, the solution will deliver a complete BI toolset in one flexible offering. Its ease-of-use also will allow them to be up and running with no prior experience or training.
2009 was a rough year for those in sales – and 2010 may not be much better, according to CSO Insights Inc.’s annual sales performance survey. But focusing on CRM technology could be a key cost-cutting strategy, a CSO survey found.
Customer serving organisations have always faced a demand dilemma. This paper lays out the reasons why contact centre strategy is changing, outlining the benefits of the different solutions out there, and provide practical guidance to how to move to a hosted or virtual model.
Enterprises that seek a successful move to virtualization have a number of hurdles to overcome. Not all are obvious. This paper identifies seven key things that you must know if your business is to be successful in virtualizing your mission-critical applications.
Operational risk is an ever-present challenge of the banking industry, inhibiting performance and reducing profits as banks need to keep adequate reserves of capital to cover potential losses. But in recent years, corporate wrongdoing, high-profile fraud and major process failures have put the dangers of operational risk – and the consequences of poorly managing it – in the spotlight. This case study looks at how Woori Bank in Korea went with analytics to reduce its operational risks.
Queensland University of Technology (QUT) is a culturally diverse Australian education provider with campuses in Brisbane and southeast Queensland. In 1989, QUT decided to partner with Oracle to deliver key elements of its information technology architecture. Download this free case study to know more.
