operations
IT ORGANIZATIONS are facing a critical challenge in 2010 as they tackle the need to shift gears from a cost-cutting mind-set to one of revenue growth.
ingapore operation undergoes transformation with a move from 12 offices to two key locations.
In order to optimize the performance of its global supply chain, Whirlpool, a manufacturer of home appliances, has implemented a solution by Manhattan Associates, streamlining its more than 40 manufacturing facilities around the globe.
The explosive growth of today's virtualization management market is good news for organizations looking to manage and optimize their virtual environments. Like every technology that has come before it, the route to success with virtualization lies in solid, standardized processes and management software to automate and govern the execution of these processes.
Network solutions provider Telstra International recently announced that it is targeting the mid-market customers of Europe, with plans of spilling operations over to Asia in the near future.
As part of its strategic IT outsourcing program aiming to overhaul its operations, Malaysian Airlines recently signed a deal with Tata Consultancy Services to provide the former with an end-to-end IT infrastructure solution.
ZTE has dumped its president of six years, Yin Yimin, and replaced him with senior vice president Shi Lirong.
SAS has named David Hughes the overseeing sales vice president that will administer operations in two key regions--Asia Pacific and Europe and Middle East and Africa--for the business analytics software company.
Google is “99.9% certain” it will shutter it China search business after talks with Chinese authorities on censorship have failed to make progress.
SingTel has posted a 24% rise in net income, thanks to a stronger Australian dollar and higher contributions from its Indonesia and India operations.
Knowledge Central Multiple
Knowledge Central
IT ORGANIZATIONS are facing a critical challenge in 2010 as they tackle the need to shift gears from a cost-cutting mind-set to one of revenue growth.
ingapore operation undergoes transformation with a move from 12 offices to two key locations.
According to Wikipedia, speech analytics describes automated methods of
analyzing speech to extract useful information about the speech content or the speaker. In the context of a call center, speech analytics gives companies insight into what customers really think about their company allowing them to react in a timely manner. This eGuide offers straight forward insight into why your company may need to use speech analytics.
Cloud computing offers organizations new options for scalable, cost-effective, and flexible IT, but to gain the full benefits of cloud-based services, enterprises have to trust the security, policies, and processes of those new services. To extend their IT security beyond their own perimeters, enterprises must first establish a trusted front door to the cloud: one that provides security assurance, governance, control, and reliable performance.
The boundaries of learning are shifting as schools adopt technology to reach out beyond the confines of the classroom. Global Learning Exchange bridges the oceans to connect students in Bakersfield, California to their counterparts in Singapore. This case study highlights how the two classrooms use Skype and the Internet to enhance the learning experience.
Far East Flora was an early pioneer of online commerce in Asia. Its continuing success hinges on its ability to understand its customers interests and to act on those. This case study looks at how Far East Flora engaged Experian QAS to update its customer database, resulting in a 60% decrease in failed deliveries that were a direct result of incorrect recipient address.
