lean thinking
The economic downturn has put greater spotlight on the need to better manage public spending and deliver improved service to the public. This is why governments have continued to push IT modernization on top of their agenda so as to improve their internal processes and infrastructure. In this article, CA will talk about how Lean IT is applied to governments and the factors taken into consideration when implementing a Lean IT strategy.
“Simplistic cuts, applied across the board, may endanger critical business priorities from sales support to customer service.”ii McKinsey has also found that investments in “technology-enabled business processes” deliver far more impact than reducing costs.
Today, IT delivers business services that let customers discover, order, pay and get support; lets suppliers compete, collaborate, deliver, and get paid; and lets employees to do just about everything necessary for their jobs.
Knowledge Central Multiple
Knowledge Central
The economic downturn has put greater spotlight on the need to better manage public spending and deliver improved service to the public. This is why governments have continued to push IT modernization on top of their agenda so as to improve their internal processes and infrastructure. In this article, CA will talk about how Lean IT is applied to governments and the factors taken into consideration when implementing a Lean IT strategy.
“Simplistic cuts, applied across the board, may endanger critical business priorities from sales support to customer service.”ii McKinsey has also found that investments in “technology-enabled business processes” deliver far more impact than reducing costs.
Set realistic goals and enforce them recommends Gartner
Rising demand for medical care are overwhelming health services and governments resulting in more time being spent on managing than treating. Critical to easing this new management burden is the creation of systems that facilitate information exchange. This paper looks at the development of electronic personal health records and the challenges it poses to all members of the ecosystem.
When Sri Lanka's Department of Education wanted to update its certificate printing process and hardware, security was at the top of its requirements. The aim is to eliminate fraudulent examination certificate results. The solution provided needed to be easy-to-use, compatible with the existing information in the DOE database and have the ability to create certificates bilingual in English and Sinhalese. This case study explains why the DOE selected the Lexmark Ultra Violet (UV) Secure Print solution.
CIMB Group aspires to advance by focusing on its core themes of regionalization, optimization and innovation. In its rapid expansion, CIMB faced a significant challenge in the effort, time and cost associated with managing ever-growing business performance demands.
