IT leadership
Given the prevailing global financial crisis, what is the impact to Hong Kong's IT industry? Sunny Lee, President of the Hong Kong Computer Society, shares his views on the local IT industry comparing the challenges of 2008 and those of 2009.
This eGuide aims to bridge the divide by compiling some of the best produced articles on leadership published on Enterprise Innovation and its sister publication. We hope you find these both enjoyable to read and educative as much as they are informative.
Knowledge Central Multiple
Knowledge Central
Given the prevailing global financial crisis, what is the impact to Hong Kong's IT industry? Sunny Lee, President of the Hong Kong Computer Society, shares his views on the local IT industry comparing the challenges of 2008 and those of 2009.
This eGuide aims to bridge the divide by compiling some of the best produced articles on leadership published on Enterprise Innovation and its sister publication. We hope you find these both enjoyable to read and educative as much as they are informative.
Customer serving organisations have always faced a demand dilemma. This paper lays out the reasons why contact centre strategy is changing, outlining the benefits of the different solutions out there, and provide practical guidance to how to move to a hosted or virtual model.
Enterprises that seek a successful move to virtualization have a number of hurdles to overcome. Not all are obvious. This paper identifies seven key things that you must know if your business is to be successful in virtualizing your mission-critical applications.
Operational risk is an ever-present challenge of the banking industry, inhibiting performance and reducing profits as banks need to keep adequate reserves of capital to cover potential losses. But in recent years, corporate wrongdoing, high-profile fraud and major process failures have put the dangers of operational risk – and the consequences of poorly managing it – in the spotlight. This case study looks at how Woori Bank in Korea went with analytics to reduce its operational risks.
Queensland University of Technology (QUT) is a culturally diverse Australian education provider with campuses in Brisbane and southeast Queensland. In 1989, QUT decided to partner with Oracle to deliver key elements of its information technology architecture. Download this free case study to know more.
