How important is formal training in the career of an IT professional. With Asia continuing to experience a scarcity of qualified ICT professionals, certification is becoming important. Recognition an increasingly mobile workforce, Hong Kong has raised the bar in ensuring that ICT professionals are properly certified and recognized.
Given the prevailing global financial crisis, what is the impact to Hong Kong's IT industry? Sunny Lee, President of the Hong Kong Computer Society, shares his views on the local IT industry comparing the challenges of 2008 and those of 2009.
Knowledge Central Multiple
Knowledge Central
How important is formal training in the career of an IT professional. With Asia continuing to experience a scarcity of qualified ICT professionals, certification is becoming important. Recognition an increasingly mobile workforce, Hong Kong has raised the bar in ensuring that ICT professionals are properly certified and recognized.
Given the prevailing global financial crisis, what is the impact to Hong Kong's IT industry? Sunny Lee, President of the Hong Kong Computer Society, shares his views on the local IT industry comparing the challenges of 2008 and those of 2009.
Shrinkage can be one of the more elusive metrics in the contact center, but don’t underestimate its power. If properly measured and managed, the use of shrinkage can enable contact center leaders to achieve the ideal balance of productive and unproductive time. Unchecked shrinkage will negatively affect service levels and the overall contact center budget.
Healthcare organizations today must manage two diametrically opposed sets of requirements: the practitioner’s need for ease of access to information versus the business’s need to apply increased privacy and security controls against that data.
St. Helens and Knowsley Health Informatics Service (HIS) serves about 12,000 users. In the wake of widely publicized breaches, government organizations throughout the U.K. face new mandates to protect private data. This case study describes how the HIS met requirements for securing data‐in‐motion by chooshing an Extensible Content Security (XCS) appliance from WatchGuard.
Midwest Eye Consultants (MWEC) operates 22 primary care offices, three surgical facilities, an optical lab, and a nursing home division throughout Indiana, offering optometry services, ophthalmological care, and eye surgeries. Having confidential patient means the company is subject to HIPAA regulations for data security and integrity.
