compression

Knowledge Central Multiple

Knowledge Central
Retailers are commonly faced with the challenge of forecasting demand for items that are sold only at certain times of the year, but in high volumes. This paper suggests a compression approach for dealing with these kinds of highly seasonal forecasts using SAS software, which could produce more accurate results than forecasts based on standard time series modeling. It provides an illustrative example based on real-life data.
Shrinkage can be one of the more elusive metrics in the contact center, but don’t underestimate its power. If properly measured and managed, the use of shrinkage can enable contact center leaders to achieve the ideal balance of productive and unproductive time. Unchecked shrinkage will negatively affect service levels and the overall contact center budget.
St. Helens and Knowsley Health Informatics Service (HIS) serves about 12,000 users. In the wake of widely publicized breaches, government organizations throughout the U.K. face new mandates to protect private data. This case study describes how the HIS met requirements for securing data‐in‐motion by chooshing an Extensible Content Security (XCS) appliance from WatchGuard.

       
       
     


Newsletter