application development and integration
This paper offers insight into how IT managers within government department can take steps to upgrade existing legacy applications to take advantage of new technology and best practices to meet the changing requirements of citizens and businesses.
This guide addresses ways government executives and managers in charge of operating tax administration organizations can identify and maximize the potential of a packaged, vendor-supported integrated tax administration system. It details the operational characteristics of systems that will result in improved organizational performance. It also explains ways an integrated tax system can result in higher taxpayer and employee satisfaction, fair and cost-effective service, greater visibility into compliance issues and issue management, and easy accommodation of tax policy and legal change.
The City of Kingston employs 800 staff and nine elected Councilors to serve 135,000 residents and 65,000 rate payers. It needed to integrate different business applications to its existing HP TRIM platform. This free case study details the integration process.
Senior executives from the IBM Software Group air their views on the usage of public and private clouds including the applications that can run on each environment. The panel include Tom Rosamilia, GM of Application & Integration Middleware; Steve Mills, Senior Vice President & Group Executive; and Sandy Carter, Vice President of Strategt, Marketing and Channels for IBM SOA and WebSpehere.
Legacy applications that support government departments like purchasing, finance, taxation, immigration, homeland security to name a few, probably were written years ago. These legacy applications need to be updated as governments look to enhancing the service they deliver to citizens using new channels like the Internet, mobile devices and self-service kiosks. This paper offer guidance on how governments can pursue a legacy modernization strategy using SOA to improve civil service productivity and enhance application security.
Companies may use Microsoft Word for word processing out of habit rather than necessity and are beginning to consider other alternatives as the Web has changed the way people create and share documents, according to a Forrester Research report.
When Kiwibank found it difficult to deploy, manage and support new applications on its corporate desktop PCs running Windows 2000 Professional and Office 2000, they decided to upgrade to Windows Vista.
Business mashups enable tech-savvy business executives (with no programming skills) to develop applications that solve specific needs without engaging critical IT services yet still meet company policies on compliance and governance. K C Yee, vice president for Asia Pacific at Serena Software discusses the emerging trend of business mashup adoption in Asia Pacific.
"Hong Kong's IT services expertise and international experience presents significant opportunity to help develop China's various industries to compete more effectively globally." Stephen Lau, Advisor, Hong Kong International Computer Conference (duration: 5min 59sec)
Knowledge Central Multiple
Knowledge Central
David Taylor, President of Micro Focus for APJ, says many governments built mainframes for critical applications to handle bulk data processing, such as financial information, government data and health records.
This paper offers insight into how IT managers within government department can take steps to upgrade existing legacy applications to take advantage of new technology and best practices to meet the changing requirements of citizens and businesses.
According to Wikipedia, speech analytics describes automated methods of
analyzing speech to extract useful information about the speech content or the speaker. In the context of a call center, speech analytics gives companies insight into what customers really think about their company allowing them to react in a timely manner. This eGuide offers straight forward insight into why your company may need to use speech analytics.
Cloud computing offers organizations new options for scalable, cost-effective, and flexible IT, but to gain the full benefits of cloud-based services, enterprises have to trust the security, policies, and processes of those new services. To extend their IT security beyond their own perimeters, enterprises must first establish a trusted front door to the cloud: one that provides security assurance, governance, control, and reliable performance.
The boundaries of learning are shifting as schools adopt technology to reach out beyond the confines of the classroom. Global Learning Exchange bridges the oceans to connect students in Bakersfield, California to their counterparts in Singapore. This case study highlights how the two classrooms use Skype and the Internet to enhance the learning experience.
Far East Flora was an early pioneer of online commerce in Asia. Its continuing success hinges on its ability to understand its customers interests and to act on those. This case study looks at how Far East Flora engaged Experian QAS to update its customer database, resulting in a 60% decrease in failed deliveries that were a direct result of incorrect recipient address.
