By Jon Brodkin | Jul 3, 2009
Cloud-based disaster recovery [7] has become a viable option for safeguarding e-mail, but IT shops need to ask tough questions about data security and resiliency before committing to a vendor. IT shops should stick with service providers that have multiple Tier 4 data centers, and can promise replication between sites for redundancy, Forrester analysts Stephanie Balaouras and Christopher Voce write in a June report titled "Protecting Email with the Cloud [8]."
According to Forrester, when evaluating services, note that "there are two distinct capabilities: continuity of service and data protection [9]. For continuity of service, the offering can range from a Webmail interface for sending and receiving mail during an outage to adding recent or all messages. For data protection, a cloud provider could either augment or replace multi-site on-premise backup infrastructure."
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[1] http://www.enterpriseinnovation.net/content/forrester-data-security-important-cloud-based-e-mail-recovery#comment
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[5] http://www.enterpriseinnovation.net/forward?path=node/3452
[6] http://www.enterpriseinnovation.net/print/3452
[7] http://www.enterpriseinnovation.net/content/structuring-cost-effective-disaster-recovery-plan
[8] http://www.enterpriseinnovation.net/content/cloud-computing-threats-and-opportunites
[9] http://www.enterpriseinnovation.net/content/data-protection-trumps-threat-pursuit-smbs-2009-security-spending
[10] http://www.networksasia.net/content/security-should-be-paramount-concern-cloud-based-e-mail-recovery