ERP
Getting consensus on business requirements: Tips and Traps  
Before your company launches its next package selection, implementation or upgrade, make sure you don't cripple the project from the start by failing to identify your requirements - the number one reason that projects spin out of control. This white paper summarizes some of the key lessons we have learned through our industry-leading requirements definition practice. Full Storymore
More US government, education, healthcare organizations sign up for ERP, CRM solutions  
Microsoft Corp. announced 11 new Microsoft Dynamics customers from across the government, education and healthcare sectors in the US. Full Storymore
Increasing needs drive business analysts to adopt a 3-D perspective  
To achieve organizational goals in the challenging economic environment of 2012, effective requirements management and development – also known as business analysis – will demand a wider perspective in order to drive full business impact, says a global panel of ESI International senior executives and consultants.Full Storymore
Shopping experience gets more personal, interactive  
The shopping experience will get more personal and even more interactive in the year ahead. As online shopping gains wallet share, stores need new and innovative methods to enhance and personalize the shopping experience for today’s consumers.Full Storymore
Debunking 6 myths of IT consumerization  
The proliferation of powerful consumer devices, ubiquitous services and easy-to-use applications has created radical changes in workplace technology. Like many hot technology trends, certain misconceptions have emerged. Full Storymore
Bristol-Myers Squibb extends managed network service pact  
In a move to drive its business without worrying about technology, Bristol-Myers Squibb has extended its managed global network service contract with BT through 2017.Full Storymore
Nongfu slashes processing times with in-memory technology   
Chinese bottled water producer Nongfu Spring improves complex report generation by a factor of 300 with SAP's in-memory database technology. Full Storymore
Triumph enhances global WAN performance  
Triumph, a leading Swiss-based manufacturer of lingerie, underwear and shape wear, is enhancing the performance of its global Wide Area Network (WAN) services. Full Storymore
How to deal with big data the right way  
Business analytics is increasingly becoming a strategic advantage for many companies across all sectors. With so many solutions available, how do you ascertain what works best for you?Full Storymore
Finding the right change management strategy  
The toughest part of embarking on a major project is finding the right change management strategy. When you are ready to make the change, it is as easy and painless -- and even exciting, said M.S. Walker CIO Michael Saitow.Full Storymore
GS Home Shopping tames complex data warehouse flow with SAS  
GS Home Shopping, the largest home shopping outlet in Korea and the third-largest in the world, reaches 12 million homes throughout Asia. The company has a state-of-the-art computer and telephony integration system, runs the largest call center in the region, and implemented the industry's first ERP system. But all that information from numerous data sources meant that the company needed ways to collect and extract data for analytics more quickly.Full Storymore
HSBC brings innovation to corporate customers  
The global bank taps on ERP software to improve corporate customers’ transaction activitiesFull Storymore
HK coffee firm prioritizes supply chain tech and best practices  
Effective use of supply chain tech and best practices is key to success during the economic downturn, said Hong Kong-headquartered food and beverages supplier Tsit Wing Coffee. Full Storymore
CRM pros in demand  
The number of IT vacancies decline as Hong Kong's economic growth starts to shrink, but pros with CRM skills are still in hot demand according to recruitment consultancy Robert Walters.Full Storymore