CSR

INNOVATION OPINION

By Tris Lumley, Director of Development, New Philanthropy Capital
By William Xu, Global Head of Strategy and Marketing and Board Member at Huawei Technologies

KNOWLEDGE CENTRAL

Frost & Sullivan research shows that the adoption of multi-channel contact centers is on the rise, driven by the growth of social and mobile...
To find the All-in-One Cross-Channel Contact Center solution –a scalable, cost-effective contact center that provides enterprise-class features–...
Companies focusing on end-to-end customer journeys across multiple touchpoints and channels can build significant competitive advantage, reduce...
A well-implemented “intelligent” self-service environment enables enterprises to provide personal and relevant information in a timely and cost-...
Using mesh technology, Trade Me resolved to help make Wellington the first city in New Zealand to have free, public Wi-Fi.