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The value of analytics in a shared services business

The value of analytics in a shared services business

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  centralised ICT shared services  fraud detection and prevention  SAS enterprise business intelligence platform  social networks

By Allan Tan | Sep 14, 2009

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Carl Rajendram is CEO of ISM Insurance Services Malaysia, a shared service provider for insurance and Takaful (Islamic insurance market in Malaysia). Critical to the business' success is timely access to its database. In this video he describes some of the challenges ISM faces in meeting the needs of the local insurance community.

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