Following its hotels in Tokyo, Manila, Jakarta, Sanya, London, and Hong Kong, Mandarin Oriental’s flagship North America property in New York has also standardized on the Ruckus Wi-Fi wall switch to address explosive demand for IP-based services and wireless capacity.

The five-star Mandarin Oriental, New York, situated in New York’s Columbus Circle overlooking Central Park, is one of the first to make a wholesale move to combine ultra high-speed wired/wireless access by integrating Wi-Fi into standard wall outlets in all 248 guest rooms.

Recognized as a leader in innovative technologies in the hospitality market, Mandarin Oriental, New York was one of the first hotels to deploy a converged IP network. Previously, Mandarin Oriental, New York was one of the first hotels to deploy technologies such as a distributed antenna system (DAS) to extend Wi-Fi and cellular signals, the first for IP-based voice, the first for stored and broadcast IP-video, and the first hotel to install plasma screens throughout the property.

According to the team at Mandarin Oriental, New York, the move to install Ruckus Wi-Fi wall switches in every room was driven by three growing issues: capacity, coverage, and user density.

“Given the guest demographic, the expectation for more reliable, higher speed and ubiquitous Wi-Fi literally exploded when smart devices like the iPhone and the iPad hit the market,” said Oscar Gomez, director of information technology at Mandarin Oriental, New York.