Food manufacturer implements software training for staff

By CRM Management Editors | Aug 19, 2009

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Patties Foods, manufacturer and distributor of pastry products and fruit pies including the iconic Four’N Twenty meat pie, has implemented Lawson Learning Accelerator to train staff on Lawson software systems.

The new Lawson Learning Accelerator solution will allow Patties Foods to create customized, role-based training simulations and documentation to help effectively train and introduce employees to new software systems and capabilities.

Lawson Learning Accelerator serves as a repository for training information, which can help staff members’ access information when they need a refresher on performing specific tasks within their software applications. In addition, Lawson Learning Accelerator also helps streamline learning by focusing on the specific skills a person will need for their specific role or job function.

“The beauty of Lawson Learning Accelerator is that it provides us with a single set of instructions and standard documentation that can be issued company wide,” said Zelko Erdec, general manager of information technology for Patties Foods.