Liaoning Mobile, a fast-growing division of the telecommunications company China Mobile, has selected HP solutions and services to manage its network operations, helping to ensure a consistent, positive customer experience.

Liaoning Mobile provides voice and data services to more than 36 million customers in China’s Liaoning Province. The company’s rapid growth meant the task of managing disparate network elements and platforms from a variety of equipment vendors became increasingly difficult and inefficient.

Liaoning Mobile is deploying HP TeMIP – a fault-management solution – and the HP Service Quality Management (SQM) solution to assure high-quality service to its customers. Both solutions are part of the HP Operations Support Systems (OSS) – Transformation portfolio.

Liaoning Mobile also is using HP Solutions Management Services (SMS) for ongoing support, operational management and architectural consulting to model future enhancements.

“With HP providing network management services, Liaoning Mobile can focus on our core objective of satisfying our customers,” said Wang Rui, manager, OSS and IT Architecture, Liaoning Mobile, HP. “HP understands our environment and is providing the OSS solutions and services we need to keep growing our business.”